Location: United Arab Emirates (UAE)

In just about any industry or any role, we are almost constantly involved in solving problem. It is what makes humanity progress forward by constantly searching for better solutions to common problems or new solutions to new problems as our societies become more complex. We make decisions and solve problems…

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Planning and organizing are two of the key functions performed by any manager or supervisor. By improving these skills participants will improve productivity and feel more in control and satisfied in their work roles The participants will work on real-life case studies and in-tray activities to help them identify and…

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Time is a valuable resource for any professionals.  Inefficient use of time means wasted money and missed business opportunities. This course will teach working professionals how to effectively and efficiently make the most of their work time. It is highly participative and encourages the practice of new skills throughout. At…

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Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This one-day workshop explores the causes of such stress,…

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People are the primary resource of any organisation or team.  It is people who plan, organise, make decisions, and conduct business. We use interpersonal skills all the time and have been developing them ever since we were born. Whether you’re getting to know someone, making a request, giving instructions, dealing…

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Abigail Van Buren, the writer of Dear Abby, once said, “There are two kinds of people: those who come into a room with the attitude, ‘Here I am!’ and those who have the attitude, ‘There you are!’” This course is a three-day exploration about the type of impact we want…

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Today in highly competitive market places, sales people need to not only have knowledge of their own products & services, but require an understanding of their clients business & how they can contribute positively to their success. Sales people have to act as advisers, problem solvers & consultants & be…

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Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. Your participants will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow,…

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Presenting is all about having an impact. You want everyone to understand your message and get it to stick.  After all, a presenter wants to make a viral message so that everyone will end up talking about. A great presenter has two notable qualities: appropriate skills and personal confidence. Confidence…

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Good customer care is vital for your organisation’s reputation. While many companies promise to deliver an incredible customer experience, some are better at delivering than others. Good customer care depends on staff acting with professionalism and self-confidence. This course will help improve your skills in listening to clients, users, supporters…

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