Since delegates already have some experience in management, this course is designed to address various practical issues that managers encounter every day and provides strategies on handling them. It is packed with exercises, examples and case studies so delegates are constantly pushed to think and re-examine their own attitudes when dealing with people. They learn numerous techniques that will help them improve their interactions and to build trust. A great part of a leader’s role is motivating his team and people around him. This is strongly reflected in various techniques used throughout the course as delegates come across this concept over and over again.